Sub headings

  • Resolved traceyweb

    (@artisanweb)


    3 years, 7 months ago

    I wanted to create sub-headings and group the questions but there doesn’t seem to be a way to do this. So I created a “question” and put it in capitals to make it look like a heading, and then didn’t add any answer options. The only thing is in the email it says

    “SUB HEADING
    Answer Provided: ✓No Answer Provided
    Comments Entered: NA”

    I will probably get the google sheet add-on and it’s going to add a lot of unnecessary information to the sheet.

    Is there any way to add headings or modify the email so it doesn’t send any information for those questions?

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  • sumitsanadhya

    (@sumitsanadhya)

    3 years, 7 months ago

    Hi @artisanweb

    As I can see that you are our pro customer so I request you to please submit your issues on our official support channel, so we can take it up there.

    As per forum guidelines

    For support of commercial themes or plugins, go to the official support channel.
    In order to be good stewards of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations. Doing this will provide the developer with the income they need to make WordPress awesome.
    Forum volunteers are also not given access to commercial products, so they would not know why a commercial theme or plugin is not working properly.

    Ultimately, the vendors are responsible for supporting their commercial product.
    If you are a vendor and observe someone asking questions about your paid plugin or theme, please direct them towards your own support resources.

    Regards,
    Sumit

Viewing 1 replies (of 1 total)

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