Sub-menu from header not working correctly after optimization

  • Resolved moorit

    (@moorit)


    2 years, 2 months ago

    Hi all,

    Been trying to optimize a page but no matter what optimization level I choose, the sub menu in the header keeps messing up.

    The styling is gone and the sub menu items stay visible all the time.

    How can I fix this?

    The header is created using a theme builder called Jupiter X and I’ve already tried to exclude the Jupiter X form optimization but that did not work.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter moorit

    (@moorit)

    2 years, 2 months ago

    In addition, there seems to be an issue with buttons and text whenever there is an hyperlink attached to it.

    E.g. the text in the green buttons below the flowers are supposed to be black but are now shown as blue.

    Also at the very bottom, there is a link to ‘Sitemap’ which is normally black but now also blue.

    Plugin Support Mane Grigoryan

    (@manegr)

    2 years, 1 month ago

    Hi @moorit,
    Thank you for contacting us.

    Will you please confirm that the Jetpack Booster plugins available on your website is disabled?

    Thank you for your time.
    Regards, Mane

    Thread Starter moorit

    (@moorit)

    2 years, 1 month ago

    Hi @manegr

    Yes the Jetpack Booster is disabled in the plug-in overview, so we are not using that at the moment.

    Plugin Support Mane Grigoryan

    (@manegr)

    2 years, 1 month ago

    Thank you, dear @moorit .

    The issue should not be solved. Will you please kindly check?

    Regards, Mane

    Thread Starter moorit

    (@moorit)

    2 years, 1 month ago

    Hi @manegr

    The issue seems to be resolved, but now the score of my website is almost the same as it was before optimalization.

    So it seems like the plug-in is not doing anything anymore.

    Plugin Support Mane Grigoryan

    (@manegr)

    2 years, 1 month ago

    Dear @moorit ,
    Our apologies for the wait.

    Unfortunately the plugin conflicts with your current website structure / tools. However we have access to our advanced options in speed booster plugin, providing you with the flexibility and control to diagnose and fix issues that may arise.

    To guide you in using these advanced settings, we’ve developed several articles. These articles provide step-by-step instructions on how to identify and address potential issues:

    1. Intro to Advanced Settings
    2. How to Fix Issues Caused by 10Web Booster
    3. How to Locate and Exclude CSS Files in 10Web Booster
    4. How to Locate and Exclude JS Files in 10Web Booster

    Please, review these guides and to apply the troubleshooting steps outlined within them.
    Thank you for your time.
    Regards, Mane

    Thread Starter moorit

    (@moorit)

    2 years, 1 month ago

    Hi @manegr

    Thanks for the steps on how to fix my website.

    Right now the issue is not there anymore, so the question is, did you guys do something the last time you helped me? Because the website works but does not have the high page speed score anymore.
    It is still set to the extreme option but the score is still low after you asked me to check again.

    It seems like something changed but I didn’t do anything since last time.

    Plugin Support Mane Grigoryan

    (@manegr)

    2 years, 1 month ago

    Dear @moorit ,
    Thank you for getting back to us.

    We have disabled the “CSS Aggregation” option from the Settings section of your 10Web Dashboard, which is currently the main cause of the slow website speed. You can enable / disable the option back anytime needed.

    Regards, Mane

Viewing 8 replies - 1 through 8 (of 8 total)

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