Sub_category

  • Resolved faraz2414

    (@faraz2414)


    1 year, 5 months ago

    I am trying to bulk import post from the csv file which also contain the category option for the mapping and I am implement two level of two to three level of hierarchy there like parent>child>grandchild or parent>child> . So, i add the data according as shown in the image below.

    image link: https://ibb.co/pnxfHZP

    but when i end up importing the data, they category are divided into two, like the parent and the child, but all i want is the post to be in the child category and not in the parent as well.
    Here is the image that shows what is happening after the import https://ibb.co/k2RZsWD

    Is there a way to fix it.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Smackcoders Inc.,

    (@smackcoders)

    1 year, 5 months ago

    @faraz2414 Thank you for bringing this to our attention and for providing detailed information along with the images. Our team has investigated the problem, confirmed that the issue lies within the plugin, and has already fixed it.

    The fix will be implemented in the upcoming plugin release, scheduled for next week. If you require an immediate solution, please feel free to reach out to our support team directly, and we’ll provide you with the fixed version right away.

    Thread Starter faraz2414

    (@faraz2414)

    1 year, 5 months ago

    Yes, this would be a great help if i can have the new plugin right. Can you please tell me how can i contact the support team for the same?

    Plugin Author Smackcoders Inc.,

    (@smackcoders)

    1 year, 5 months ago

    You can reach out to our support team by emailing us at [email protected].

    Thread Starter faraz2414

    (@faraz2414)

    1 year, 5 months ago

    Thanks for the help. The team provided me with the fixed version the plugin. Really, appreciate the help.

    smacksupport

    (@smacksupport)

    1 year, 4 months ago

    Fixed the reported issue in the last update. Hence closing this

Viewing 5 replies - 1 through 5 (of 5 total)

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