Submenu does not work

  • joba62rule

    (@joba62rule)


    8 years, 7 months ago

    I tried both of your Enigma Premium and Enigma Pro Parallax themes, both of them failed to bring out the 2nd menu on iPhone 8. I also tried it on your weblizar website, still can not bring out the 2nd level menu(submenu).I think the best solution is to change the flow for 2nd or 3rd menu like most website does.

    Try this http://www.cisco.com on your mobile phone and touch their menu icon. The way they display their submenu is to have each independent submenu selection page.

    I am very disappointed with this issue since I have reported it last weeks but still got no solution.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • weblizar_support

    (@weblizar_support)

    8 years, 7 months ago

    Hii joba62rule,

    Yes, this is a good feature for the menu, but job different themes have different functionality. In our premium and free theme have the functionality of dropdown-submenu. so when you click on drop-down arrow button, then submenus will open in dropdown position. So that’s not an issue.

    Hope you will understand it.

    Thank-you.

    Thread Starter joba62rule

    (@joba62rule)

    8 years, 7 months ago

    NO. It does not work on iPhone8. You can try to touch the menu of your website or my website that using Enigma Premium/Parallax them, once the first tier menu show ,tried to touch any menu which has submenu see if the submenu can be displayed. It just does not work!!

    weblizar_support

    (@weblizar_support)

    8 years, 7 months ago

    Hii,

    We tested on all devices and it is working fine. Maybe this is because of the plugin so deactivate your plugin one by one then check your site.

    Thanks.

    Thread Starter joba62rule

    (@joba62rule)

    8 years, 7 months ago

    if it was plugin that caused this problem, then why my and other people’s iphone 8 also can not bring up the submenu on your site(weblizar)??

    I think you need to investigate the safari and chrome the issue working on iPhone 8 and check the issue.

    There is one simple solution that i might your help to solve this issue. Please let me know how to modify the code so that when user touch the menu icon, then level 1 and level 2 menus are all displayed at the same time.

    Please please help me.

    • This reply was modified 8 years, 7 months ago by joba62rule.
    • This reply was modified 8 years, 7 months ago by joba62rule.
Viewing 4 replies - 1 through 4 (of 4 total)

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