Submenu Icons Not Loading

  • Resolved michelleliang

    (@michelleliang)


    4 years, 10 months ago

    Hi,

    Whenever I go to set any submenu icon, the icon fails to set correctly. Instead of the arrows that I have set, there are flashing question marks/exclamation marks. I did try setting “Load Font Awesome 4 Support” to Yes, but the icons still aren’t showing up properly. Please let me know how to fix this. Thanks!

    • This topic was modified 4 years, 10 months ago by michelleliang.
Viewing 5 replies - 1 through 5 (of 5 total)
  • BSF – Rahul

    (@bsfrahul)

    4 years, 8 months ago

    Hello @michelleliang

    Sorry for the delay in response.

    Please share the website URL with us so we can check the issue.

    Looking forward to hearing from you.

    Regards,
    Rahul.

    BSF – Rahul

    (@bsfrahul)

    4 years, 6 months ago

    Hello @michelleliang

    Marking this topic as resolved due to inactivity and assuming the issue is resolved at your end.

    Feel free to reply here or open up a new issue thread if you are still facing this problem.

    Regards,
    Rahul

    simon2499

    (@simon2499)

    4 years, 3 months ago

    I am having the same problem while creating new Header using Elementor Header/Footer builder. “Load Font Awesome 4 Support” is already set to Yes, but it didn’t help. The website url I am working with is eas-et.org. Any suggestion please? thank you in advance!

    • This reply was modified 4 years, 3 months ago by simon2499.
    • This reply was modified 4 years, 3 months ago by simon2499.
    xkoolerx

    (@xkoolerx)

    4 years, 2 months ago

    @simon2499 Have you solved your issue ? (looks like it by looking at your site)

    I have the exact same problem (and did enable FA 4 support too without success). Anything else I also tried failed up to this point.

    Would you mind sharing what you did to resolve this issue please? Thanks!

    EDIT : I found the culprit was my (unused) RARA Theme companion plugin. Following a suggestion I saw on another post-forum, I just disabled every plugin I had installed one at a time until the icon displayed correctly and it did the trick.

    • This reply was modified 4 years, 2 months ago by xkoolerx. Reason: Solved my issue
    FahimMurshed

    (@fahimmurshed)

    4 years, 1 month ago

    Hello @xkoolerx,

    Please start a new thread (https://wpastra.com/support/) so that our developers can help you.

    Kind regards,
    Fahim

Viewing 5 replies - 1 through 5 (of 5 total)

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