• Resolved ccfa

    (@ccfa)


    Hello, I started working with Form Maker last week and I like the program very much in general but I have one problem: I published a link with two forms on it. The second one works well but if you click on “Submit” in the first one, nothing at all happens. Could you please help me?
    Thanks a lot!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Form Maker Support

    (@formmakersupport)

    Hi, @ccfa!

    Thanks for letting us know about this problem. This could be a conflict with your website theme. Could you please switch to a WordPress default theme and test again?

    Also, please try deactivating all plugins except Form Maker, and check the problem. If it will not occur, activate the plugins one by one to see which one is causing the issue.

    Let us know how it goes.
    Cheers!

    Thread Starter ccfa

    (@ccfa)

    Hello and thank you for your reply!
    I deactivated all other plugins and it didn’t change. The problem with changing the theme is that articles could get lost, that’s why I don’t want to do that. I tried to preview but there was an error. Also I think that if the problem occured because of the theme the second form shouldn’t work either, no?
    Do you have any other ideas?
    Thank you and I hope we can solve the problem!

    Plugin Contributor Form Maker Support

    (@formmakersupport)

    Hi, @ccfa!

    In that case, could you please contact our team using this form? Make sure to select “I have a pre-sales question” and the form will appear. We will have a look ASAP.

    Please mention the URL of this forum topic in your message. We will share the solution here as soon as we figure it out.

    Thank you! Have a wonderful day!

Viewing 3 replies - 1 through 3 (of 3 total)

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