anonymized-13171256
(@anonymized-13171256)
Can you post a link to the page?
Do you get either a confirmation or error message upon submission?
Do you get the same result using a View instead of the strong shortcode?
Hi, Chris!
Thanks for response)
‘Can you post a link to the page?’
http://www.bolezney.net/?page_id=16
‘Do you get either a confirmation or error message upon submission?’
No, I didn’t get any messages at all.
‘Do you get the same result using a View instead of the strong shortcode?’
Yes, I do.
anonymized-13171256
(@anonymized-13171256)
Hi Andrew,
Thanks for doing that. We need to narrow down the conflict.
1. I see you’re using Underscores. Please install the excellent plugin Theme Check and post its report. Check the box to “Suppress INFO” to get only the important stuff.
2. A version of jQuery is being loaded, probably when you load Bootstrap, before the standard version that is included with WordPress. That may be causing a conflict.
3. The View stylesheets and the form validation script are not being loaded which sometimes indicates a PHP error. Please enable debugging in WordPress. If there are errors and the log is long, use pastebin instead of posting it all here.
Hi, Chris!
Thank you for your support!
1. I installed Theme Check and there is info from this plugin:
http://pastebin.com/Lv0jUbqV
2. Now I’ve included jQuery thru functions.php
If I understand it correct, it should solve this issue.
3. ‘Please enable debugging in WordPress.’
I did. But I couldn’t see any errors.
anonymized-13171256
(@anonymized-13171256)
Thanks. Address the warning about the wrong directory. I don’t know if it’s critical but we must rule it out. I don’t think any of the rest are the cause but they certainly need to be addressed.
You don’t need to explicitly load jQuery because WordPress already includes it. You simply declare that your script is dependent on jQuery and let WordPress handle it. See the first answer here:
http://stackoverflow.com/questions/22234862/how-to-load-jquery-into-wordpress-properly
Try a default theme like TwentyFifteen. If the form works, then you have other issues with your theme that must be fixed. If you want, send your theme in a zip file to me via my contact form at wpmission.com and I’ll be glad to dig deeper.
If the form does NOT work in TwentyFifteen, then we have a conflict with another plugin. Try deactivating other plugins one at a time and test the form after each one. Let me know which plugin might be conflicting with mine.
Chris, thank you very much for your support.
I do really appreciate it.
‘then we have a conflict with another plugin’
Yes, it was a conflict with another plugin which had been deleted before ‘Strong Testimonials’ was installed.
And a few line of code that belong to this plugin were left into a widget.
anonymized-13171256
(@anonymized-13171256)
Thanks for the update. I’m glad you got it working.