Submission to user

  • Resolved Vent

    (@ventus90)


    9 years, 1 month ago

    Greetings support team! As an administrator I am getting submissions of the form to my email address. However, I would like a user to receive the copy of submissions as well. Is that possible to do? Thanks in advance for your response.

Viewing 3 replies - 1 through 3 (of 3 total)
  • huge-it-support-1

    (@huge-it-support-1)

    9 years, 1 month ago

    Dear Vent,

    Thanks for your post.
    In order to let the users get the copy of submissions, it is necessary to write {userContent} in the email to user field. Please go to general options > email to user > write the text in the proper field: http://prntscr.com/evvwe3. In this case, the user will receive the copy of submitted form.

    If you have other questions, please let us know about that.
    Thanks

    seaconcepts

    (@seaconcepts)

    9 years, 1 month ago

    Good day.. Thank you for the plugin.
    I set up the email to user after submission, but users are not getting the mail after submitting the form.
    Here is what i included in the box http://prntscr.com/f371qq
    Is there anything I did not do right?
    Thank you.

    huge-it-support-1

    (@huge-it-support-1)

    9 years, 1 month ago

    Dear Vent,

    Thank you for the additional information.
    Will it be possible to ask you to send us an email to info [at] huge-it.com as we need more details to understand what the issue is. We will be happy to check everything and assist you.
    Please, include this forum link to your email.

    Looking forward to hearing from you soon.
    Regards,

Viewing 3 replies - 1 through 3 (of 3 total)

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