Submissions Summary Shortcode

  • Resolved edmondyeung

    (@edmondyeung)


    1 year ago

    After I use shortcode [ays_survey_submissions_summary id=”1″], some result doesn’t display. Thanks to help!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Jasmine

    (@hyenokian)

    1 year ago

    Dear @edmondyeung,

    Thanks for the topic.

    Could you please clarify what exactly seems incomplete? Are there fewer submissions than expected? Are there questions with no submissions at all? Or is it something else?

    Also, please compare the Submissions section in the Admin Dashboard (shown in the screenshot below) with what you see on the Front End, and let us know if they match or if there are any differences.

    View post on imgur.com

    Additionally, please share the link to the page where the shortcode is placed, as well as the link to the survey, the ID of which is used in that shortcode.

    Also, let us know the versions of WordPress and the Survey Maker plugin you are using.

    Looking forward to hearing back from you.

    Thank you.

    Thread Starter edmondyeung

    (@edmondyeung)

    1 year ago

    I am using free version for testing with my client. I want to display the result using shortcode on frontend. I found that the problem is the styling of the survey. I chose Theme style “Modern” The Survey Color is transparent. The result of the question share the same colour of the Survey Colour (Transparent). If I chose Classic it works! So I think should separate them to fix this problem.

    Submissions summary is ok in backend because it is using black colour even I chose Theme style “Modern”.

    Thank you! ^^

    Plugin Support Jasmine

    (@hyenokian)

    12 months ago

    Dear @edmondyeung,

    Thanks for the reply.

    Thanks for bringing this issue to our attention. Our developers have checked the case, and the problem will surely be fixed in the upcoming update.

    In the meantime, please contact us via this form, so we can provide you with the fixed zip file as soon as possible.

    Looking forward to hearing back from you.

    Thank you.

    Thread Starter edmondyeung

    (@edmondyeung)

    12 months ago

    Thanks for your quick response! ^^

    Plugin Support Jasmine

    (@hyenokian)

    12 months ago

    Dear @edmondyeung,

    Thanks for the reply.

    Our Support team has received your message and already responded to you.

    They will continue providing support through the email.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Submissions Summary Shortcode’ is closed to new replies.

Tags