Submit a Question

  • Resolved victoriaunruh

    (@victoriaunruh)


    9 years, 2 months ago

    I’m trying to set up a FAQ search box with another page for visitors to suggest a question.
    I can’t get the “click here” to be clickable.

    Also how can I change what shows on the submit a question page? Right now it’s asking visitors to input a Question Title & FAQ author. I only want them to submit a question, I dont want them to title it or anything.

Viewing 6 replies - 1 through 6 (of 6 total)
  • etoilewebdesign

    (@etoilewebdesign)

    9 years, 2 months ago

    Hi Victoria,

    For your first question, see the other thread in which you also posted.

    Since each of the fields in the FAQ author input has a unique ID, you could just use custom CSS to hide it. i.e.:

    #ewd-faq-review-author, #ewd-faq-review-author-input, #ewd-faq-author-explanation {
display: none;
}
    Thread Starter victoriaunruh

    (@victoriaunruh)

    9 years, 2 months ago

    The first thread which I also posted in didn’t not work.

    It appeared correctly but the click here was not clickable

    I’m trying to set up a FAQ search box with another page for visitors to suggest a question.
    I can’t get the “click here” to be clickable.

    etoilewebdesign

    (@etoilewebdesign)

    9 years, 2 months ago

    Hi Victoria,

    We took a look at the link you sent in the other thread (i.e. http://www.lnldt.ca/about-us/faq/) and it looks like your closing < a > tag appears right before “Click here….”.

    Can you send us the exact text you have in the “No results FAQ’s contained the term ‘%s'” text box?

    Also, to make sure the WordPress forums don’t format the code, press the “Code” button (at the top of the text editor box of this thread) before and after the pasted text.

    Thread Starter victoriaunruh

    (@victoriaunruh)

    9 years, 2 months ago

    Can’t find what you’re looking for? <a href="http://www.lnldt.ca/about-us/faq/submit-a-question/" />Click here to submit a question!</a>

    etoilewebdesign

    (@etoilewebdesign)

    9 years, 2 months ago

    Hi Victoria,

    Thanks for sending along the code! 🙂

    It looks like there was an extra slash in there that might have caused the issue.

    Also, in the case of this site, you can use a relative link because ‘submit-a-question’ seems to be a child page of ‘faq’ (e.g. use href…submit-a-question instead of href..http://www.lnldt.ca/a…etc)

    So here’s the new code you can use:

    Can’t find what you’re looking for? <a href=submit-a-question>Click here to submit a question!</a>

    Note: I’ve purposely left quotes off the href link because it can sometimes generate slashes after saving.

    Thread Starter victoriaunruh

    (@victoriaunruh)

    9 years, 2 months ago

    Thank you! That worked.

    • This reply was modified 9 years, 2 months ago by victoriaunruh.
Viewing 6 replies - 1 through 6 (of 6 total)

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