I am having a similar issue. The Submissions are in the log in wordpress but Im not getting the emails and my site keeps timing out after submit is pressed.
CristinaC, I don’t think it is simular because I even cann’t submit!
Hi @gielvandam and @christinac,
We are sorry for the inconvenience you have faced. With a bit detailed information, we might be able to resolve this problem for you. Please open Developer tools of your browser on the page with this issue and look for Javascript errors on Console tab.
If possible, please send us a screenshot or a copy of the errors you see. I will forward them to our development team and they will try to suggest a solution as soon as possible.
Thanks! Have a wonderful day!
This is new for me!
Here are the errors.
Some are not for you, I have to solve them.
But the last are for sure for you:
Loading failed for the <script> with source “https://www.vakantiehuisje-noord-veluwe.nl/verhuren/weblog/wp-content/themes/bosuil/js/sound-mouseover.js”.
reserveren:13
JQMIGRATE: Migrate is installed, version 1.4.1
jquery-migrate.min.js:2:542
ReferenceError: playclip is not defined[Learn More]
reserveren:1:1
Loading failed for the <script> with source “https://www.vakantiehuisje-noord-veluwe.nl/wp-content/uploads/form-maker-frontend/js/fm-script-11.js?ver=1527303771”.
reserveren:857
TypeError: window[(“check_before_submit” + form_id)] is undefined[Learn More]
main_div_front_end.js:969:5
TypeError: can’t convert undefined to object
main_div_front_end.js:1553:8
Hi @gielvandam!
Please try to delete the date field and add again.
Edit Form ▸ Delete Date Field ▸ Update Form ▸ Add new Date Field and Update
If the problem persists, please send us the link to the page where this issue can be seen.
Thanks in advance! Have a wonderful day!
After deleting the date field, SUBMIT (Verzenden) still doesn’t work:
https://www.vakantiehuisje-noord-veluwe.nl/verhuren/reserveren
Hi @gielvandam,
Please try the following.
1. Take a look in WP Admin ▸ Settings ▸ General section and make sure that WordPress Address (URL) & Site Address (URL) are the same. Please look through this link too.
2. In /wp-content/plugins/form-maker/js folder please find “frontend” folder, then right click on it. In File permissions check all permissions to be (777);
or
3) In /wp-content/plugins/form-maker/js/ folder please find “frontend” folder and check all .js files to have permission (777);
Please try and provide the feedback!
Thanks, have a nice day!
I have looked at the settings from your point 1. They are equal.
At your point 2 it was 755. I changed it to 777 but no success.
At your point 3: in the folder “frontend” I only find one item .gitignore It has no bites.
So please a next step 🙁
Hi!
Please note that we need to have a closer look at the described issue.
May I ask you to contact our support team using the following email address:[email protected]
Also, mention the URL of this forum topic in your message. We will provide a solution as soon as possible and share it here as well.
Thanks in advance, have a nice day!
