“Submit” button dose not submit !

  • Resolved sadara116

    (@sadara116)


    8 years, 9 months ago

    Dear,

    in the form page in my website, when clicking “submit” button, it is showing loading without submitting.

    Please check my form page link:
    goo.gl/2KwWAa

    Thanks..

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter sadara116

    (@sadara116)

    8 years, 9 months ago

    Remark:
    When I created the form on free version, the “submit” button was work.
    After I purchased Pro version the form is not submitting!

    Plugin Author EDGARROJAS

    (@edgarrojas)

    8 years, 9 months ago

    Hello!

    Looks like something is blocking the submission to the fileupload.php (the page that process forms that have a file upload with them). To do a test, could you try to temporally disable the other plugins (specially security plugins) and try again please?

    Thread Starter sadara116

    (@sadara116)

    8 years, 9 months ago

    I just removed all plugins,
    and after testing again, the issue still exist. 🙁

    Plugin Author EDGARROJAS

    (@edgarrojas)

    8 years, 9 months ago

    Oooh ok, i want to ask more information but this support forum is public =S so could you create a support ticket at smartforms.uservoice.com? The tickets created there are private.

    Thread Starter sadara116

    (@sadara116)

    8 years, 9 months ago

    Ok

    Thread Starter sadara116

    (@sadara116)

    8 years, 9 months ago

    thanks..

Viewing 6 replies - 1 through 6 (of 6 total)

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