Submit Button expands when clicked

  • Resolved katetown

    (@katetown)


    5 years, 9 months ago

    Hi,
    When I click the submit button, it’s height expands to fill the quiz space until the results load. How can I get this to stop?

    It seems to do this when I select a number for the “Questions per Page” option, and the submit button is in the bottom right corner of the form.

    Quick video: https://www.loom.com/share/3b9615cc90b54c57a5468574ff64c19d

    WP version 5.5.1
    QSM version 7.1.2
    Beaver Builder child theme, using up to date Beaver Builder plugin
    All other plugins up to date, updated as of 9/9/20

    (FYI, I’ve updated the quiz to show only 1 question for testing – the issue happens no matter how many questions I display.)

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • expresstechsupport

    (@expresstechsupport)

    5 years, 9 months ago

    Hi there,

    Thanks for reaching out to us. I apologize but I am little unwell at the moment. I will get back to you very soon.

    Kind regards,
    Kriti

    expresstechsupport

    (@expresstechsupport)

    5 years, 9 months ago

    Hi Kate,

    Thanks for keeping patience. If you disable the option for “Questions per Page”, then this issue doesn’t occur?

    Please confirm.

    If the issue still persists even after disabling this option then you need to check for plugin/theme conflict on your website. Please let me know if you need the steps on how to do plugin/theme conflict.

    If this doesn’t resolve the issue, then you can share the issue at here as well: https://quizandsurveymaster.com/contact-support/

    Kind regards,
    Kriti

    Thread Starter katetown

    (@katetown)

    5 years, 9 months ago

    Hello Kriti,

    I hope you’re feeling better!

    Correct, if I disable the option for “Question per Page” the issue does not occur.

    Also, it does seem to be the Beaver Builder Theme that is causing the conflict. Do you know of this conflict or does anyone know how to override with CSS?

    Kate

    expresstechsupport

    (@expresstechsupport)

    5 years, 8 months ago

    Hi Kate,

    It is difficult to say why you are experiencing this particular issue on your website. If it seems like Beaver builder is causing the issue, I suggestt you to please switch to another builder like Elementor.

    You can also disable the option of “Questions per page” option and manually creating questions per page.

    Please let me know.

    Kind regards,
    Kriti

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Submit Button expands when clicked’ is closed to new replies.