The password temporarily has been set as muffin
Hi @likechai ,
I just visited the above Url in both Google chrome and the firefox browser and I was able to submit the quiz. Please check the following screenshot https://drive.google.com/file/d/1JIMgf4opBTc7NIXxqnEDXRAmizDCsnpZ/view?usp=drivesdk
It is difficult to say why this particular user is having this particular issue. I suggest you to please get the screenshot from the user regarding the issue and also ask him about what version is he using of the firefox or chrome browser. If he is using the old version. Please ask him to update the browser.
Please let me know.
Kind regards,
Kriti
Because of the individual’s circumstances, I do not think I can bother this man. He is under too much stress.
Would using an old browser impact function?
Yes @likechai, old version of the browser may be causing the issue. It is very difficult to say why this user is having such issue at his firefox browser.
You can also ask him to use a different web browser other than firefox like Google Chrome, Opera, IE.
Regards,
Kriti
Here is the answer. Apparently, you have to input all the contact fields in order to submit the form. The contact fields were listed as optional.
@likechai, I tried to revisit the quiz again so that I can check the issue with contact fields. But the password “muffin” isn’t working now. May be you have changed it.
Can you please tell me only this particular user is experiencing this issue or this is being experienced by other users also?
Kind regards,
Kriti
