Submit button not reacting for Mailchimp for WordPress Lite plugin

Resolved KarinLeitmueller
(@karinleitmueller)

10 years, 6 months ago

Hi guys!
I use the Plugin Mailchimp for WordPress Lite on 3 pages on my website. But when somebody enters his/her email address in the form and presses the Submit-Button, nothing happens. No loading, no redirecting and most of all – no registration of the entered email address. There is just no reaction from my website or from the Submit-button at all.
The plugin is connected to my mailchimp list and account, so I don’t know what is the reason for the error. I enter the required code [mc4wp_form] on each page where I want the newsletter form to appear.
And I also use the plugin Mailchimp for WordPress Top Bar which works fine.
Please help! Thanks a lot in advance!

These are the pages of my website where I use the plugin:

http://www.karinleitmueller.at/wordpress/#!/contacts
http://www.karinleitmueller.at/wordpress/#!/gratis-tipps
http://www.karinleitmueller.at/wordpress/#!/ueber_mich

https://ww.wp.xz.cn/plugins/mailchimp-for-wp/

Viewing 11 replies - 1 through 11 (of 11 total)

Plugin Contributor Harish Chouhan
(@hchouhan)

10 years, 6 months ago

Hello Karin,

I just tested the first page and noticed some invalid HTML code added around the form. May I request you to remove it and just keep our form code and test again?

Thread Starter KarinLeitmueller
(@karinleitmueller)

10 years, 6 months ago

Hello!
Thanks for your Feedback. But as I am not an expert in programming or codes, I do not know which HTML code is invalid and should be removed. Could you tell me what to remove, and what is your form code that I should Keep?
Thanks a lot!

peterhynes
(@peterhynes)

10 years, 6 months ago

I’m having the same exact issue.

peterhynes
(@peterhynes)

10 years, 6 months ago

http://www.advisingacademics.com

peterhynes
(@peterhynes)

10 years, 6 months ago

I also have not “changed” any code.

peterhynes
(@peterhynes)

10 years, 6 months ago

When I added a test email to the sign up form, no autoresponder notices came up at all. The subscriber did receive an opt-in email about an hour after signing up on the blog site.

mscrivo
(@mscrivo)

10 years, 5 months ago

Having the same issue after the latest update. The error is:

Uncaught TypeError: Cannot read property ‘message’ of undefinedn @ ajax-forms.min.js?ver=3.0.5:1t.onreadystatechange @ ajax-forms.min.js?ver=3.0.5:1

Plugin Contributor Harish Chouhan
(@hchouhan)

10 years, 5 months ago

Hello all,

I would sincerely request you to create a new support request so we can assist you. While some issues appear same, it’s not always the case and by creating a different support request, it helps us discuss with you better to resolve the issue.

@karin, since we are directly communicating with you over email to resolve this, I’m closing this ticket.

Plugin Contributor Harish Chouhan
(@hchouhan)

10 years, 5 months ago

@peterhynes,

I tried your form and it worked. I received an email from MailChimp.com to confirm my email which I did. If you check your list, our email ending with domain @mc4wp.com should be in it.

peterhynes
(@peterhynes)

10 years, 5 months ago

Yes, it does work to sign people up for the email list, but when someone signs up, there is no “You are successfully subcribed” message that pops up upon subscribing. Does the person just receive the “You are successfully subcribed” message via email?

Plugin Contributor Harish Chouhan
(@hchouhan)

10 years, 5 months ago

Hello Peter,

The message should be displayed below the form when the page refreshes. Can you please confirm if you are using the latest version of our plugin and also share how you have placed the form, i.e. whether using shortcode or using our widget?

Viewing 11 replies - 1 through 11 (of 11 total)

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