Submit button not working

  • Resolved martaxerra

    (@martaxerra)


    8 years ago

    Hello,
    I have 2 forms on my pages and none of them is working. As I click on submit button, nothing happens (no error messages, no email sent).
    I’ve already tried to set js and css files permissions in form-maker-frontend folder to 777 but nothing changed.

    Google Chrome Console errors are:

    Uncaught TypeError: Cannot set property ‘3_1’ of undefined
    at wd_check_email (main_div_front_end.js:969)
    at HTMLInputElement.onchange ((index):533)
    wd_check_email @ main_div_front_end.js:969
    onchange @ (index):533
    4main_div_front_end.js:1553 Uncaught TypeError: Cannot convert undefined or null to object
    at Function.keys (<anonymous>)
    at wd_is_filled (main_div_front_end.js:1553)
    at fm_check (main_div_front_end.js:2007)
    at fm_submit_form (main_div_front_end.js:1645)
    at HTMLButtonElement.onclick ((index):533)
    wd_is_filled @ main_div_front_end.js:1553
    fm_check @ main_div_front_end.js:2007
    fm_submit_form @ main_div_front_end.js:1645
    onclick @ (index):533

    What could I do to solve this issue?
    Thanks
    marta

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Form Maker Support

    (@formmakersupport)

    8 years ago

    Hi Marta,

    We apologize for the inconvenience you have faced. With a bit detailed information, we might be able to resolve this problem for you. Could I please ask you to send the link to the page where this issue can be seen?

    I’ll forward it to our development team and they will suggest a solution as soon as possible.
    Thanks! Have a wonderful day!

    kknechtsitemanager

    (@kknechtsitemanager)

    8 years ago

    Hi, I’m having the same problem! I’ve put the form on a back page trying to trouble shoot it, with no success. The submit button changes colors but never actually submits anything.
    Help!

    http://bankruptcyadvocate.com/what-we-can-do/bankruptcy/chapter-7-bankruptcy/

    Plugin Contributor Form Maker Support

    (@formmakersupport)

    8 years ago

    Hi!

    Could you please update the plugin?

    Please try and let me know if the problem persists.

    Thanks in advance, have a nice day!

Viewing 3 replies - 1 through 3 (of 3 total)

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