Dear @marriell00 ,
I hope you are doing well.
Thanks for reaching out to us.
We suspect that you may be experiencing this problem as a result of a compatibility issue with a plugin or theme on your website.
A theme or other plugin on your website may be conflicting with QSM, which could be preventing it from functioning properly. To avoid these conflicts, we’ve attached some helpful documents that can guide you on how to identify and avoid them. You can check them out here: https://quizandsurveymaster.com/how-to-identify-theme-plugin-conflict-with-qsm/.
Furthermore, it could be beneficial to verify whether the pagination option has been configured accurately. Also, you might want to review the labels section to ensure that the text of the start button hasn’t been accidentally misplaced by the submit button. This can sometimes cause unexpected issues with your quiz.
Lastly, If you don’t mind sharing, could you please let us know which version of WordPress and QSM you are currently using and if are you using the Logic extension of QSM? This information will help us provide you with more accurate assistance.
I hope this helps! Let us know if you have any other questions or concerns.
Kind Regards,
Sumit