Submit Review not working

  • Resolved bluoji

    (@bluoji)


    3 years, 1 month ago

    Hey, hope all is well.

    I’m having trouble with submitting a review, as an admin or subscriber, the “Submit Review” button doesn’t do anything. You have to make an account first to leave a review.

    The button has the action attribute (action=”https://example/wp-comments-post.php”).

    And I get this error in the console whenever I press it (“POST https://example.com/wp-comments-post.php 403”).

    And the button doesn’t even have a link address.

    Any help would be appreciated. Stay Blessed!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • rashed848

    (@rashed848)

    3 years, 1 month ago

    Hello @bluoji !

    Thanks for reaching out.

    Kindly run a conflict test. The issue is not available on our local site. This is why it might be and conflicting issue with some other plugins or theme. You can use this plugin to run the conflict test, https://ww.wp.xz.cn/plugins/health-check/

    If the issue still exists kindly let us know at the technical support channel. Our development team will look into the issue.

    Kind Regards.

    Thread Starter bluoji

    (@bluoji)

    3 years, 1 month ago

    I installed the plugin and ran the troubleshoot mode, it deactivated all plugins except for Directorist and the problem still persists.

    What is the technical support channel? Can I get a link, please?

    rashed848

    (@rashed848)

    3 years ago

    Hello @bluoji !

    You can contact us here, https://directorist.com/contact/

    We will inspect your site and investigate the issue further.

    Regards.

Viewing 3 replies - 1 through 3 (of 3 total)

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