Subscribe form not working

  • Resolved tomsavano

    (@tomsavano)


    6 years, 7 months ago

    In the footer I have a MC4WP form for users to subscribe to my mailing list. However when you enter an email address and name and click submit, the button thinks for a bit but you don’t get subscribed and no messages are output.

    In the debug WP log I can see this

    [22-Oct-2019 21:25:05 UTC] PHP Fatal error: Uncaught Error: Call to undefined method stdClass::get_field_by_tag() in /home/u822573531/domains/tomsavano.com/public_html/wp-content/plugins/mc4wp-premium/email-notifications/includes/class-email-notification.php:385
    Stack trace:
    #0 /home/u822573531/domains/tomsavano.com/public_html/wp-content/plugins/mc4wp-premium/email-notifications/includes/class-email-notification.php(310): MC4WP_Email_Notification->replace_summary_tag()
    #1 [internal function]: MC4WP_Email_Notification->replace_tag(Array)
    #2 /home/u822573531/domains/tomsavano.com/public_html/wp-content/plugins/mc4wp-premium/email-notifications/includes/class-email-notification.php(350): preg_replace_callback(‘/\\[(\\w+)(?:\\:(\\…’, Array, ‘Form was submit…’)
    #3 /home/u822573531/domains/tomsavano.com/public_html/wp-content/plugins/mc4wp-premium/email-notifications/includes/class-email-notification.php(115): MC4WP_Email_Notification->parse_tags(‘Form was submit…’)
    #4 /home/u822573531/domains/tomsavano.com/public_html/wp-content/plugins/mc4wp-premium in /home/u822573531/domains/tomsavano.com/public_html/wp-content/plugins/mc4wp-premium/email-notifications/includes/class-email-notification.php on line 385
    [22-Oct-2019 21:25:07 UTC] PHP Warning: mysqli_query(): MySQL server has gone away in /home/u822573531/domains/tomsavano.com/public_html/wp-includes/wp-db.php on line 2007
    [22-Oct-2019 21:25:07 UTC] PHP Warning: mysqli_query(): Error reading result set’s header in /home/u822573531/domains/tomsavano.com/public_html/wp-includes/wp-db.php on line 2007

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor Harish Chouhan

    (@hchouhan)

    6 years, 7 months ago

    Hello,

    Thanks for reaching out to us.

    Please note that this is related to our premium plugin. ww.wp.xz.cn does not allow supporting premium plugins on this forum. Please contact us using the email address listed at https://mc4wp.com/contact/.

Viewing 1 replies (of 1 total)

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