Subscriber not found

  • Resolved eventide0

    (@eventide0)


    2 months, 1 week ago

    I was going through some old emails that I haven’t checked in an while and noticed that last month I received an email from WordPress saying that I have a new subscriber and that they would receive an email every time I publish a post. Then there is a prompt for me to visit their blog (I am already subscribed). However, I can’t find this user anywhere. I use MailPoet, but this user did not use my subscription form, so I do not know how he subscribed and I can’t find him as a subscribed user in WP. I do not have anyone can register checked. Her’s a link to a screenshot of the email I got. https://drive.google.com/file/d/1t_SFjbZHu5cvTnaPJ5Vbqi7idRxdcFwL/view?usp=sharing

    The page I need help with: [log in to see the link]

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  • Moderator threadi

    (@threadi)

    2 months, 1 week ago

    The email in your screenshot isn’t from WordPress itself; I suspect it’s being generated by a plugin you’re using. To me, it looks a lot like Jetpack, but I could be wrong. Are you using Jetpack?

    I also see this text in connection with the GlotPress plugin.

    If not, what other plugins do you have? Check what features they offer and rule them out as the cause.

    Also: have you ever used the website at wordpress.com? Apparently, they send this kind of notification there, too. Maybe your account there is still active.

    Thread Starter eventide0

    (@eventide0)

    2 months, 1 week ago

    Well, that’s it….Apparently, I have some old pages active at WordPress.com. I had a test site years ago. sigh.

    Thanks @threadi for your help!

Viewing 2 replies - 1 through 2 (of 2 total)

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