• Resolved Adam

    (@dannythedog)


    I am using the newest versions of WordPress and WooCommerce. In the “Troubleshoot Settings (Experimental)” tab, the “Show Subscribers Count” option is enabled. However, the “Subscribers Count” column is not visible in the product list table (Admin Dashboard > Products). Can you help?

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  • Hello there,

    Good day!

    We’re here to assist you.

    We have tested the issue you reported on our end, but unfortunately, we were unable to reproduce it.

    However, we recommend troubleshooting with the following steps:

    1. Please ensure that the Screen Options for the “Subscribers Count” column are enabled. Here’s how you can check: Go to Admin Dashboard > Products > All Products. In the top-right corner, click on the Screen Options tab. Make sure the Subscribers Count checkbox is checked. If it is unchecked, the column will not be visible in the product list.
    2. Check for Plugin Conflicts: Temporarily deactivate all other plugins except “WooCommerce” and “Back In Stock Notifier for WooCommerce” to see if the issue is resolved. Sometimes, conflicts between different plugins can cause such problems.
    3. Ensure Theme Compatibility: Some themes may override the default WooCommerce behavior. Switch to a default WordPress theme (e.g., Twenty Twenty-Three) to check if the column appears.
    4. Check User Permissions: Ensure that your user role has the necessary permissions to view this column. You may need to verify the settings for your WordPress user role or test with an admin account.
    5. Clear Cache: Clear your browser cache and, if you use any caching plugins, clear their cache as well. Cached data can sometimes prevent changes from appearing.

    Thanks.

Viewing 1 replies (of 1 total)

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