Hello there, Sebastian here. I hope you are doing well.
Thank you for reaching out and sharing your concern with us.
To restore your subscribers after migrating to ww.wp.xz.cn, please ensure you have installed and activated the Jetpack plugin on your new site. Then, use the Subscription migration tool to transfer your subscribers. If you encounter any issues, make sure you are logged into the correct WordPress.com account associated with your Jetpack connection.
If the problem persists, please reply to this thread with more details.
Cheers,
Hi Sebastian —
I believe I’ve identified the issue.
My original WordPress.com site (where all subscribers live) is:
lovecookadventuredotcom.wordpress.com
My current ww.wp.xz.cn site connected via Jetpack is:
lovecookadventure.com
It looks like these are two different WordPress.com site containers, and the subscribers are still associated with the .wordpress.com site.
Could you please migrate or relink the subscribers from lovecookadventuredotcom.wordpress.com to the Jetpack-connected site lovecookadventure.com?
Thanks so much!
Hello again. Glad to hear you wre able to identify the issue.
I went ahead and migrate the subscribers from your site lovecookadventuredotcom.wordpress.com to the new one lovecookadventure.com.
You shod be all set so, if you have a moment, could you give us a 5-star review to help us spread the word about our plugin?
https://ww.wp.xz.cn/support/plugin/jetpack/reviews/#new-post
Thanks in advance if you spend some minutes of your time!
Warm regards.
