Plugin Support
Jawada
(@jawada)
Hello,
This is not an issue and it is intentional, Wordfence is currently flagging the feature related to exporting and importing user lists. While we work on a long-term solution to ensure seamless export of subscription data, we’ve implemented enhanced security measures in our most recent versions. These include:
– Requiring verification codes for both imports and exports
– Encrypting downloaded and uploaded data
To further mitigate the issue, we recommend restricting plugin access to administrators only—especially for subscription exports. If this feature is accessible to backend users, limiting access can help prevent potential complications.
If you need to view the data in Excel format, you may temporarily use an older version (prior to 4.2.7), which allows direct downloading of subscribers in Excel. However, please note that we cannot guarantee the security or stability of older versions, so we strongly recommend updating to the latest version as soon as you have downloaded your file.
Thank you for your patience and understanding as we work toward a more robust, long-term resolution.
Best regards,
Thank you for your reply
you are the expert here
I am using version 4.4.3
How I can get older versions as you mentioned,and how to install it while keeping all my popups working and loosing them
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This reply was modified 2 months ago by
ahmedkasem.
Plugin Support
Jawada
(@jawada)
Hi @ahmedkasem
Please follow these steps to download it:
1. Visit the link: https://ww.wp.xz.cn/plugins/popup-builder/advanced/
2. Scroll down to “Advanced Option.”
3. Under “Please select a specific version to download,” click on the dropdown menu and choose the version.
4. Upload this version to your WordPress site and replace the existing plugin.
If you have any further inquiries,or need assistance, feel free to reach out to us via our support portal. We’re here to help!
https://help.popup-builder.com/en/
Sincerely,
