Subscribers Waiting

I rearranged autorsponders. Now I have a problem with sendgrid.

Screenshot

I added a new responder….it appeared at the bottom of the list. I moved it up to the top and set it to 0 days. Now it looks like subscribers restarted although I don’t see a setting for that. I never “reenabled” them.

These subscribers have already recieved those two autosponders months ago and I find 1500 rejected emails in my inbox with more to come

(as we exceeded sendgrid limit) From: Post SMTP Email Logs

Code: 401, Message: Unauthorized, Body: {“errors”:[{“message”:”Maximum credits exceeded”,”field”:null,”help”:null}]}

How do I remove those subscribers waiting from the queue without removing the subscribers?

• This topic was modified 11 months, 3 weeks ago by pwizard.
• This topic was modified 11 months, 3 weeks ago by pwizard.
• This topic was modified 11 months, 3 weeks ago by pwizard.
• This topic was modified 11 months, 3 weeks ago by pwizard.