Subscription and Integration

  • Resolved Imran Malik

    (@imranmalix)


    1 year, 3 months ago

    HI team, thank you for a good plugin and support. I just want to confirm on product’s payment type [Subscription] and the integration. As a context, i plan to charge my user for monthly subscription for premium function which i control the access using user role. User is free to register and use other free functions. When user subscribed, they will be added with “premium” role via integration.

    So what i want to confirm is, if subscribed user [pause] or [cancel] the subscription, will the “premium” role remove from them automatically?

    I’m asking because, for payment type [One time] and [Installment], there’s options related to access; [Expire Access] and [Revoke access] but payment type [Subscription] dont have.

    If the role is not removed automatically, could you suggest how i could achieve it?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Adam @ WPCrafter

    (@wpcrafter)

    1 year, 3 months ago

    Hi Imran,

    If the adding of the user role is via the Integrations options where you create the product, then yes, the user role will be removed automatically if there are any issues with the subscription. This means a failed payment, cancelation, refund, pause, etc. Its all automatic.

    However if you are not using the Integrations options and instead are adding and removing users roles outside of SureCart, then you would have to handle revoking outside of SureCart upon these events.

    The reason you see expire access options for one time payments and installment payments is to account for use cases where you are selling some access with a one time payment but you don’t want to give lifetime access. So for example, a 6 month training program, you would want to expire access in 6 months.

    Hope that all makes sense. If not, please ask any follow up questions, we are happy to help.

    Thread Starter Imran Malik

    (@imranmalix)

    1 year, 3 months ago

    Thanks for the confirmation, that answer my question. Appreciate it.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Subscription and Integration’ is closed to new replies.