Hey @crisjoy23,
Thank you for reaching out! Please contact us on our website about this (here: https://slicewp.com/contact/) and let us know your license key and the email address you’ve used to subscribe to our service.
Thank you and best wishes,
Mihai
Hey @crisjoy23,
If I’m not mistaken, you’ve already contacted us two times about this cancellation. Once through our contact form and once by replying to our welcome email sent by hello[at]slicewp[dot]com.
If so, please note that we’ve responded to both emails. Can you please check all your email folders, including spam, to see if you received our message? Also, please check your email log for any trace of our emails.
If you can’t find our emails, please open another support ticket using another email address, just to make sure my emails reach you.
Thank you and best wishes,
Mihai
