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  • Resolved cfalvarez36

    (@cfalvarez36)


    7 years, 5 months ago

    Hello!

    I was wondering if it is possible to have cookies set until the user fills out the information in the pop-up.

    For example:
    Visit Page
    Decide to close pop-up (which won’t appear until they finish their session and open the page again later)

    I currently have it set so that the pop up only appears once a day, but this would be counter-intuitive if the user has filled out the information on the pop-up already.

    Is there a way to achieve this?

    Thanks in advance for your help!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Sygnoos Support

    (@sygnoossupport)

    7 years, 5 months ago

    Dear @cfalvarez36,

    You can set the value of the “Popup showing limitation” “0” and the cookies will be saved per session. 🙂

    Thread Starter cfalvarez36

    (@cfalvarez36)

    7 years, 5 months ago

    Hello Sygnoos Support!

    Thank you for your response!

    View post on imgur.com


    Above is the link to a screenshot of the error that I get when trying to input the limitation to 0.

    Out of curiosity, how exactly does this stop the pop up from ever appearing after a user has filled out the pop-up information? Setting the limitation to 0 would mean the user won’t ever see the pop-up again, right? If the user closes the pop-up the first time they see it, they’ll never see it again, but if it is possible I’d like them to keep seeing it until they complete the pop-up.

    Thank you again for your assistance!

    Sygnoos Support

    (@sygnoossupport)

    7 years, 5 months ago

    Dear @cfalvarez36,

    You have entered the value in an incorrect field.
    That’s the popup showing count, you should add the value in the “Popup showing expiry” field.
    Here: https://imgur.com/a/rBlemOa

    Thread Starter cfalvarez36

    (@cfalvarez36)

    7 years, 5 months ago

    Hello Sygnoos Support,

    View post on imgur.com


    I am still getting the message to ad a value greater than 0 for the expiry field.

    Any suggestions?

    Thank you

    Sygnoos Support

    (@sygnoossupport)

    7 years, 5 months ago

    Dear @cfalvarez36,

    Could you, please, mention the version of our plugin you have now?

    Thread Starter cfalvarez36

    (@cfalvarez36)

    7 years, 4 months ago

    Hello Sygnoos Support,

    I had an outdated version. Thank you for pointing that out. Updating solved my concern. Thank you!

Viewing 6 replies - 1 through 6 (of 6 total)

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