subscription defaults to “active”

  • Resolved Bob

    (@shallway)


    6 years, 1 month ago

    With WooCommerce Subscription plugin and Cash on Delivery enabled, I find that

    1. new order status defaults to “processing” which is correct
    2. but the subscription tied to the corresponding order became immediately “active”

    Is that a bug?

    Thanks.

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  • Plugin Support Aashik P – a11n

    (@aashik)

    6 years, 1 month ago

    Hi there!

    Is that a bug?

    Support for WooCommerce Subscriptions is provided at https://woocommerce.com/my-account/create-a-ticket/?form=ticket.

    Please login to WooCommerce.com with the account you’ve used to purchase
    WooCommerce Subscriptions, select WooCommerce Subscriptions from the dropdown so that the query ends up in the right queue.

    If you’re using a third party extension to get this done, please get in touch with their plugin support team directly.

    I’m going to go ahead and mark this thread as resolved. If you have any other questions please start a new thread.

Viewing 1 replies (of 1 total)

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