Subscription Features no Longer Work

  • bingtx

    (@bingtx)


    9 years ago

    Woocommerce Subscription features no longer work with your plugin.

    I can’t put subscriptions on hold
    The suspend and cancel links no longer show up on the main Subscriptions page under each subscription.
    I can’t edit the payment method
    I can’t edit the subscription billing dates.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter bingtx

    (@bingtx)

    9 years ago

    My custom checkbox on the order form also stopped working, and it only shows the default checkbox for saving card info for future orders.

    Plugin Author cardpaysolutions

    (@cardpaysolutions)

    9 years ago

    What versions of WooCommerce and Subscriptions are you using?

    Thread Starter bingtx

    (@bingtx)

    9 years ago

    4.7.5 and 2.2.6 respectively

    Plugin Author cardpaysolutions

    (@cardpaysolutions)

    9 years ago

    I assume 4.7.5 is WordPress. What is the version of WooCommerce?

    Thread Starter bingtx

    (@bingtx)

    9 years ago

    3.0.7

    Plugin Author cardpaysolutions

    (@cardpaysolutions)

    9 years ago

    Hello,

    We tested with a fresh install of those versions and everything is working. Have you tried enabling debugging to see if there are any PHP errors? We are aware that our plugin throws some deprecation warnings that started with WooCommerce 3.0, but those do not break any functionality and we are looking into a way to fix those without breaking backward compatibility. Let us know if you see any other errors related to our plugin in debugging mode. Thanks.

    Thread Starter bingtx

    (@bingtx)

    9 years ago

    ok. So now I get the re-activeate and cancel links showing up under most of the orders that are on hold, but not all of them. And the active subs, don’t have links under them to put them on hold or cancel them. Is that normal?

    Plugin Author cardpaysolutions

    (@cardpaysolutions)

    9 years ago

    No, that doesn’t sound normal. But I don’t think it is related to our plugin. Have you checked with the author of the Subscriptions plugin to see if they are aware of any issues like this?

Viewing 8 replies - 1 through 8 (of 8 total)

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