Subscription Form

  • Resolved Kevin Bart

    (@bartmissions)


    1 year, 1 month ago

    I made a new slide-in subscription form recently, and I am happy with how it looks and works.

    Except that I can’t get it to show up on my home page. I set it to appear on the home page, and on all pages and posts. It never appeared on the home page. Then I turned off the home page setting, thinking maybe that would work since the home page is included in the All Pages list of pages.

    Nothing has worked so far, and I really need it to appear on the home page.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Ojoma a11n

    (@geraltrivia)

    1 year, 1 month ago

    Hello there @bartmissions ,

    Thanks for reaching out and I’m really glad to hear you’re happy with how your new slide-in form looks! I understand it’s frustrating that it isn’t showing on your homepage as expected.

    To help us get to the bottom of this, could you let us know:

    A couple of things to check from that article:

    • The pop-up or slider will not show if you’re logged in and already subscribed to any of the form’s lists.
    • It also won’t show if you’ve already subscribed using that same form in the past.

    If you’re logged in while testing, try viewing your homepage in a private or incognito window to see if that makes a difference.

    I tested this on my end and I was able to get my slide-in form to appear on my homepage.

    Let us know what you find, and if it’s still not working, we’ll dig in further from there!

    Thread Starter Kevin Bart

    (@bartmissions)

    1 year, 1 month ago

    Thanks for the quick response Ojama.

    I have been checking the slide-in form from an incognito window. I have seen it appear as I want it to on pages, but not on the home page and on posts.

    I am attaching 2 screenshots. The 1st is how it appears incognito mode on pages.

    The 2nd is how it appears incognito mode on posts and on the home page.

    I would like it to appear on all pages, including the home page, and on all posts as it does in the 1st screenshot.

    Any ideas ?

    Thread Starter Kevin Bart

    (@bartmissions)

    1 year, 1 month ago

    It seems that it is working fine now.

    Thanks for your help.

    Plugin Support Saravanan S, a11n

    (@simplysaru)

    1 year, 1 month ago

    Hi @bartmissions ,

    Thanks for keeping us posted and we are glad to know that the issue was resolved. Feel free to make another thread if you encounter any new issues.

    Have a good one! Bye!

Viewing 4 replies - 1 through 4 (of 4 total)

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