Subscription form – Error message | ww.wp.xz.cn

Resolved annevongebhardi
(@annevongebhardi)

4 years, 10 months ago

Hi there,
I added a subscription form to my website (as widget), but when someone enters an email address, he/she receives the following error message:
{ “action”: [ “The selected action is invalid.” ] }

What did I do wrong or miss?
Thanks in advance for your help!
Anne

Viewing 8 replies - 1 through 8 (of 8 total)

Plugin Support Nick
(@d4d5bh6)

4 years, 10 months ago

Thanks Anne – what’s your website url?

Thread Starter annevongebhardi
(@annevongebhardi)

4 years, 10 months ago

It’s
https://van-we-bike.com/

Plugin Support Nick
(@d4d5bh6)

4 years, 10 months ago

Ok thank you for the url.

When you installed the plugin, was your site not accessible publically (e.g. behind a “coming soon” page), or did you install it when your site was already live?

Thread Starter annevongebhardi
(@annevongebhardi)

4 years, 10 months ago

Thanks for the swift reply Nick. The site was still offline when I installed it. I uploaded it afterwards.

Plugin Support Nick
(@d4d5bh6)

4 years, 10 months ago

Ok, then could you please try to re-install the plugin to see if it helps?

Alternatively, you can take the code you find on https://follow.it/copy-code/van-we-bike-auf-8-r-dern-um-die-welt and place it into an HTML widget.

Thread Starter annevongebhardi
(@annevongebhardi)

4 years, 10 months ago

OK, thank you! I’ll try this.

Thread Starter annevongebhardi
(@annevongebhardi)

4 years, 10 months ago

Thank you again Nick, it seems to work now. 🙂

Plugin Support Nick
(@d4d5bh6)

4 years, 10 months ago

Brilliant! Thanks Anne for the confirmation.

Viewing 8 replies - 1 through 8 (of 8 total)

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8 replies
2 participants
Last reply from: Nick
Last activity: 4 years, 10 months ago
Status: resolved