Subscription is not working | ww.wp.xz.cn

Resolved igorpureta
(@igorpureta)

8 years, 3 months ago

Hi,
I use Mailpoet and Layered popups as subscription/contact form but neither of them is working. You don’t get opt-in mail. Admin doesn’t get notification mail. I see new entries in subscribers list but no mails are going out. Sending preview newsletter works. I use latest version of plugin and WordPress.

The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

Jack K
(@jack-kitterhing)

8 years, 2 months ago

Hey there!

Can you try following this guide https://beta.docs.mailpoet.com/article/231-sending-does-not-work and then check the outcome of the connection test.

Thanks!

Thread Starter igorpureta
(@igorpureta)

8 years, 2 months ago

Hi Jack,
thanks for answering. This was not the case. Scheduled e-mails were running smoothly. Only (so far I have found)
a) opt-in mail did not reach the subscriber and
b) info about new subscriber didn’t reach the admin.
c) new entry was on the list as “unsubscribed”

I couldn’t fix it than to reinstall Mailpoet.

Viewing 2 replies - 1 through 2 (of 2 total)

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notification mail

2 replies
2 participants
Last reply from: igorpureta
Last activity: 8 years, 2 months ago
Status: resolved