Hi,
We will check with Stripe payment and attempt to update you as soon as possible, please kindly wait.
Best regards.
Hi,
We reviewed automatically renewing the subscription and it performs normally and correctly with 2 recommended Stripe plugins: Stripe and Sepa(WooCommerce Stripe Gateway by WooCommerce); Stripe Credit Cards, SEPA and Stripe Google Pay(Payment Plugins for Stripe WooCommerce by Payment Plugins).
Best regards.
thank you for the kind replies.
we are using strip (woo commerce plugin)
it seem not renew, instead it expired the subscription.
I wonder is it because we didn’t set expiry date for the subscription?
we want the subscription to keep continue billing until customer request to terminate.
Could you give us the plugin’s link?
sorry, I do not understand “give you the plugin link” means? Please explain, thank you.
I meant, please share with us the Stripe plugin you have checked and encountered the issue.
We have tested with this Stripe plugins:
+ https://ww.wp.xz.cn/plugins/woocommerce-gateway-stripe/ => it seems there is a code error with this plugin when we install it.
+ https://ww.wp.xz.cn/plugins/woo-stripe-payment/ => It is working find with our plugin.
Best regards
Same here not renewing and it’s cancelling subscriptions when it is set to not cancel in subre settings leave the subscription as is
I see this error in wooocommerce using woocommerce payments with stripe
2024-01-14T12:52:57+00:00 CRITICAL Uncaught TypeError: Unsupported operand types: int – string in /web/wp-content/plugins/subre-product-subscription-for-woo/includes/subscription-order.php:329 Stack trace: #0 /web/wp-content/plugins/subre-product-subscription-for-woo/includes/subscription-actions.php(125): SUBRE_SUBSCRIPTION_ORDER::create_renewal_order() #1 /web/wp-includes/class-wp-hook.php(324): SUBRE_SUBSCRIPTION_ACTIONS::renew_subscription_action() #2 /web/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #3 /web/wp-includes/plugin.php(517): WP_Hook->do_action() #4 /web/wp-settings.php(665): do_action() #5 /web/wp-config.php(89): require_once(‘…’) #6 /web/wp-load.php(50): require_once(‘…’) #7 /web/wp-blog-header.php(13): require_once(‘…’) #8 /web/index.php(17): require(‘…’) #9 {main} thrown in /web/wp-content/plugins/subre-product-subscription-for-woo/includes/subscription-order.php on line 329
Hi,
We will check this issue on our end and attempt to feedback to you, kindly wait.
Best regards.
Hi,
A new version of the plugin has just been uploaded to fix this issue, please update it and check again.
Best regards.
Hi,
A new version of the plugin has just been uploaded to fix this issue, please update it and check again.
Best regards.
