• Resolved Tony Franco

    (@tony-franco)


    Dear Sirs,

    I hope this message finds you well.

    Today I noticed that no new subscriptions have been made since July 30.

    I haven’t made any changes to the plugin configuration during this time.

    I’m using the double opt-in option with a shortcode placed inside a post, exactly like this:

    [newsletter_form button_color="#007bff" button_label="Sí, Quiero La Guía Gratuita!" placeholder="Ingresá tu e-mail" type="minimal" /]

    After submitting, it redirects to a custom confirmation page, and a confirmation email is supposed to be sent.

    However, now when I try to sign up, it redirects to the homepage with the query string /?na=s, and no email is received.

    I’m using Brevo, and I also ran a test, which worked — so it’s not a delivery issue.

    Do you have any idea what might be causing this?

    Thanks and regards,
    Tony

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Thread Starter Tony Franco

    (@tony-franco)

    Dear Sirs.,

    I´m very sorry… it was my mistake here.

    Conflicting with another plugin…

    Thanks and Regards,

    Tony

Viewing 1 replies (of 1 total)

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