subscription not working every time

karma007
(@karma007)

9 years, 3 months ago

Hello, i’m using rainmaker with email-subscribers plugin.
In chrome (at least) sometimes the little spinner does not appear on submitting and the form just dissapear with no message -> the form is not submitted

http://www.karatecolombes.fr/ne-ratez-plus-nos-annonces-de-stages-articles/

thanks

Viewing 10 replies - 1 through 10 (of 10 total)

Thread Starter karma007
(@karma007)

9 years, 3 months ago
same problem on my mobile (iOS) … it was working this morning

I’m using W3 Total Cache plugin, maybe because of it ?

thanks
- This reply was modified 9 years, 3 months ago by karma007.
Thread Starter karma007
(@karma007)

9 years, 3 months ago

Hello, here is a video of the bug : https://dl.dropboxusercontent.com/u/18722948/Rainmaker%20bug.MOV

It seems that the bug happens when using chrome auto-completion (email)

How can i solve that ?

thanks

Thread Starter karma007
(@karma007)

9 years, 3 months ago

Workaround : problem solved using a custom form in rainmaker (using newsletter & email form)
Thread Starter karma007
(@karma007)

9 years, 3 months ago
OK … but with this workaround, integration with icegram does not work (the form is not submitted on a popup for example) 🙁

Console :
Uncaught TypeError: Cannot read property ‘value’ of null
at es_submit_pages (es-widget-page.js:6)
at HTMLInputElement.onclick ((index):1)

because : document.getElementById(“es_txt_email_pg”) is null
- This reply was modified 9 years, 3 months ago by karma007.
- This reply was modified 9 years, 3 months ago by karma007.
Plugin Author Icegram
(@icegram)

9 years, 3 months ago

Hi,

We are looking into your issue and we will communicate with you via email once we find a solution. I will personally notify you once we send the email.

Thanks,
Andrea.

Plugin Author Icegram
(@icegram)

9 years, 3 months ago

Hi,

Kindly check your inbox. We’ve sent you a reply.

Regards,
Andrea

Thread Starter karma007
(@karma007)

9 years, 3 months ago

hello, This test page with my custom form in rainmaker does not work : http://www.karatecolombes.fr/temporaire/
(messenger popup)
it says no email

this custom form works in all pages (without popup)

Thread Starter karma007
(@karma007)

9 years, 3 months ago

I have also added in this page “default rainmaker” to show you that sometimes it does not work.

thanks

Thread Starter karma007
(@karma007)

9 years, 3 months ago

Also this error in the console : GET http://www.karatecolombes.fr/wp-content/plugins/icegram-rainmaker/assets/images/spinner-1x.gif 404 (Not Found)

thanks

Plugin Author Icegram
(@icegram)

9 years, 3 months ago

@karma007,

Queries related to Rainmaker should be posted in Rainmaker’s support forum.

Viewing 10 replies - 1 through 10 (of 10 total)

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