Subscription Notification & Confirmation

  • gregfalk

    (@gregfalk)


    7 years, 5 months ago

    I received an email notification of a new subscriber. When I checked my site, I found more than 1,800 unconfirmed subscribers listed. I’ve never received notice about any of them and none of them was confirmed.

    So I’m wondering if these could be legitimate subscribers. If so, why have I not received email notice about any of them? And if they’re legitimate, why are none of them confirmed? Aren’t they supposed to receive emails automatically allowing them to confirm and wouldn’t some of them have done that??

    Or could these somehow be fraudulent subscriptions?

    I’m stumped. Please help me figure this out. My website is all-for-all.net.

    Greg Falk

Viewing 1 replies (of 1 total)
  • Aditya Shah

    (@ethicaladitya)

    7 years, 5 months ago

    Hi Greg,

    Thank you for contacting us. Hope you are doing great today. 🙂

    I checked your site and found that I did not receive any email upon subscribing on your website. You can check the troubleshooting steps here https://www.icegram.com/documentation/es-subscribers-are-not-receiving-emails/

    The subscribers could be all genuine on your site and may not have received the emails the same way I did not receive. Please check the troubleshooting steps in the link I mentioned.

    Also, please check the email logs at your host end so as to verify if the emails sent by Email Subscribers from your site are blocked due to some reasons?

    Please do have a recheck and let me know your views.

    Best,
    Aditya Shah

Viewing 1 replies (of 1 total)

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