• Resolved l0gin

    (@l0gin)


    Hello, I noticed a strange error with the subscription renewal date.

    For example, my subscription expired on November 31, 2023 at 08:19.

    I renewed my subscription for one day. The time was 08:54 but the renewal date shows November 2, 2023 00:59

    What it comes from?

    We will renew using a discount code.

    I logged in to my second test installation and followed the same procedure, also paying with the code. The renewal date there is November 1, 2023 08:54, so everything is as it should be.

    I don’t understand why this strange date sometimes appears when renewing the subscription.

    • This topic was modified 2 years, 7 months ago by l0gin.
    • This topic was modified 2 years, 7 months ago by l0gin.
Viewing 1 replies (of 1 total)
  • Plugin Author Georgian Cocora

    (@raster02)

    Hello @l0gin,

    This is how the plugin handles manual subscription renewals. The user gets access for the full last day of new subscription period.

    It should work the same in both cases. But keep in mind this doesn’t happen on initial registration.

    Regards.

Viewing 1 replies (of 1 total)

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