• Resolved triggre

    (@triggre)


    * Subject
    Changing variation line-items via zapier or webhooks: Nothing changes

    * Website URL:
    https://dev.triggre.com/

    * What are you trying to do?
    We use variations for subscriptions. And we use Zapier, the Woocommerce zap and/or the webhooks to retrieve and change variations and subscriptions of our customers.

    What steps did I take:
    We can change these on two sides:
    1. the user changes the variation himself by clicking Upgrade/downgrade in his portal.
    2. we change the variation from our own back-end application and send that new variation to Woocommerce

    Option 1 works perfect!
    Option 2 is causing us some headaches.

    What happens:
    When I use the zap to update a subscription the new variation is being added to the current subscription. This results into two variations on the same subscription.

    What would I like to see happening:
    My intended result is to switch the variation, from variation X to variation Y. The intended result is that the customer will still only have one variation linked to his subscription and not an additional variation.

    What am I sending via Zapier:
    I’m using specific (‘hard-coded’) values to be absolutely certain i send the values I expect.

    Function: Update subscription
    — properties —
    ID: 11368
    Status: Switched

    Line Items
    Product Id: 11013
    Variation Id: 11018
    Quantity: 1

    The page I need help with: [log in to see the link]

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