• Resolved jahlinmarceta

    (@jahlinmarceta)


    Suddenly, author boxes have a border that cannot be removed with CSS. Why? When will this unwanted change be reverted?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Riza Maulana Ardiyanto

    (@rizaardiyanto)

    Hi @jahlinmarceta

    Sorry for this inconvenience.

    You are correct, I could see some border on your authors box but can’t remove it.

    Can you please try create new author box, did the issue happens on that new author box as well?

    Thanks,

    Thread Starter jahlinmarceta

    (@jahlinmarceta)

    @rizaardiyanto

    I can’t just create new author boxes, since that requires lots of secondary work (also, I’m on Central European Time and it’s 10:30 PM here now). Moreover, tests with new author boxes shouldn’t make any difference. Today, suddenly, these (and other) lines of code appeared:

    .pp-multiple-authors-boxes-wrapper.pp-multiple-authors-layout-boxed.multiple-authors-target-shortcode .pp-multiple-authors-boxes-li{
    border-width: 1px !important;
    }

    They are repeated multiple times and cannot be overridden. No action whatsoever has been taken on our end. No new published posts, no updates, nothing. Whatever you did—undo it!

    Thread Starter jahlinmarceta

    (@jahlinmarceta)

    @rizaardiyanto

    Do you have any plan to revert the changes you have implemented? Otherwise, we need to move on to a different plugin.

    Thread Starter jahlinmarceta

    (@jahlinmarceta)

    I managed to solve the problem, but I am deeply disappointed. This should never have happened. And, since it nonetheless happened, it should have been a top priority for you to fix the problem ASAP.

    Plugin Support Riza Maulana Ardiyanto

    (@rizaardiyanto)

    @jahlinmarceta I’m glad to hear you resolved it already.

    However we are having difficulty to find what exactly cause this becase:

    a. We did not face this issue in our testing;

    b. Last release was happened on October 15.

    We did not release a new version recently, so that’s why we are not sure what happened on your site.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Sudden design changes?’ is closed to new replies.