• Resolved dliberati

    (@dliberati)


    I am trying to use Super Blank with WordPress 6.8.2. The plug in installs, and then, after activation, it shows the “Get Started” button. Clicking the button starts the installation process, but the process hangs up and does not progress.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Tyler Moore

    (@conutant)

    Hi there,

    If Super Blank freezes after clicking “Get Started,” it’s usually caused by caching or browser-related issues. Here are a few things that usually fix it:

    Quick Fixes First:
    – Press Ctrl + F5 (Windows) or Command + R (Mac) to refresh and clear your browser cache
    – If you’re using a caching plugin, clear its cache
    – Ask your hosting provider to clear their server-level cache
    – Make sure you’re using the latest version of the plugin, then try again

    Check Your WordPress Setup:
    Try to start with a clean WordPress site (no extra themes or plugins). You can also use the WP Reset plugin to clear everything and start fresh — that often helps fix weird issues.

    Verify Your Hosting Settings:
    Double-check with your hosting provider that these settings are in place:
    – PHP memory limit: 256M or higher
    – Max execution time: 300 seconds or more

    Hello. I’ve tried to use your pluging on Local WP wordpress developing tool. It stucked.

    I created before totaly new site.  WP Reset plugin cleaned all plugings, cache, themes.

    I’ve done all that you mentioned in the list above. It didn’t helped. Any suggestions?

    Plugin Author Tyler Moore

    (@conutant)

    Hi @orajara,

    Thanks for the message and for already going through all the earlier steps — that really helps narrow things down!

    Since you’re using Local WP, the issue might be related to how Local handles connections. A few more things you could try:

    1. Disable VPN (if you use one)
      Sometimes VPNs can block requests during the install.
    2. Try restarting Local WP
      Even if the site is fresh, a restart can sometimes fix background service issues.
    3. Switch PHP version or port
      When creating a new site in Local, try using PHP 8.1 or higher and set the HTTPS port to something like 8443 instead of the default 443.
    4. Technical tweaks
      Try adding this to your wp-config.php file:

    define(‘WP_HTTP_TIMEOUT’, 60);
    define(‘WP_MEMORY_LIMIT’, ‘256M’);

    And if you’re using .htaccess, you can also add:

    php_value max_execution_time 300
    php_value max_input_time 300

    1. Double-check your system time
      Incorrect time settings can break SSL connections during install.
    2. Check your system’s hosts file
      Make sure there’s nothing in there blocking outgoing requests.
    3. Community thread that may help
      Others using Local have run into similar issues — you might find something useful here:
      https://community.localwp.com/t/curl-error-28-with-wp-packages-plugin-on-local-wp/45473/6

    If nothing helps, Local WP support might be able to pinpoint what’s getting blocked in the background.

    • This reply was modified 9 months, 3 weeks ago by Tyler Moore.
    • This reply was modified 9 months, 3 weeks ago by Tyler Moore.
Viewing 3 replies - 1 through 3 (of 3 total)

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