Good plugin but support is pathetic

  • TechMan

    (@techman)


    5 years, 11 months ago

    Good plugin but support is pathetic. Author takes free version for granted and replies to thread very late. I opened a support thread and got reply after 5 days. Another thread I opened and got no reply after 7 days.

    • This topic was modified 5 years, 10 months ago by TechMan.
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  • Plugin Author CusRev

    (@ivole)

    5 years, 10 months ago

    Thanks for using our plugin!

    Unfortunately, we cannot offer same day replies on the free community forum. We try our best to answer all questions but you may need to wait until we get to your query. If you would like to receive dedicated support by email, please use the official support channels (available to people with Pro license keys).

Viewing 1 replies (of 1 total)

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