Support Documentation

  • Resolved onpointedigitalservices

    (@onpointedigitalservices)


    6 months, 1 week ago

    Can you provide documentation on the plugin regarding how to automate the blocking of the fake orders? So far the only use we have is to hand key in and block the orders individually. This plugin has been running for over 12 hours on our site, and has not been successful at blocking fake orders.

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  • Plugin Author Shohanur Rahman Shohan

    (@shohanur007)

    3 months, 2 weeks ago

    Hi there,

    Thank you for reaching out!

    In the latest version of the plugin, we’ve added an automatic fraud order blocking feature. This means that fake orders will now be blocked automatically without the need for manual intervention. Additionally, the plugin is now compatible with the Gutenberg checkout widget, improving its performance and accuracy.

    If you’re still experiencing issues after updating to the latest version, please let us know, and we’ll be happy to assist further.

    Thank you for your patience!

    Best regards,

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