Support form not working

  • Resolved J

    (@sbwdblog8)


    1 week, 6 days ago

    I have paid for your WooCommerce import/export suite plugin and just tried to submit a support request via your website but nothing happens. I have no VPN, browser extensions or other software that could be causing problems, yet every time I try to submit a request nothing happens and the unsubmitted form remains on screen. Can you please provide me with an email address for support?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Adam

    (@adamwtsupport)

    1 week, 6 days ago

    Hi @sbwdblog8,

    Thank you for reaching out to us.

    We apologize for the inconvenience you experienced while trying to contact our support team. Since this forum is dedicated to the free version of the plugin, it is not advisable to discuss the Pro version in detail here as per WordPress forum guidelines.

    As you are experiencing issues with the support form, could you kindly try filling out this form instead? Our team will get back to you as soon as possible.

    Thread Starter J

    (@sbwdblog8)

    1 week, 6 days ago

    Thanks for that, I’ve submitted all the info.

Viewing 2 replies - 1 through 2 (of 2 total)

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  • 2 replies
  • 2 participants
  • Last reply from: J
  • Last activity: 1 week, 6 days ago
  • Status: resolved