Support is decent

  • brianbravo

    (@brianbravo)


    2 years, 4 months ago

    Support is pretty decent. No phone support, only via their website. First level is a bit of a back and forth, but they do respond. The second level support is great. Once they get involved, all of my issues get resolved. I wish the first level was like that, but they do respond and escalate. I like the product so far. The “IDX Estatik PlugIn” is great. “Documentation” needs improvement and the “Website Theme” really needs to be looked at. Many issues with it.

    • This topic was modified 2 years, 4 months ago by brianbravo.

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