Hi I’m sorry, been very busy lately, and totally forgot about your comment. It doesn’t make any sense to rate free plugin one star because you have issues with premium one.
Free plugin is only sticky header and works immediately after activation. While premium one you should put code to your theme if you want full header too – code is: <?php awesomeheader(); ?>
Did you put it?
Would any of the moderators delete this thread as it is about the premium version of the plugin, not the one here on ww.wp.xz.cn.
Thank you.
Andrew Nevins
(@anevins)
WCLDN 2018 Contributor | Volunteer support
Then you should remove all references to your pro version that you’ve written on ww.wp.xz.cn. Edit: Including in the plugin itself.
How? I don’t see any way to remove this set of comments.
@mweber54 You can click on “Add your own review” green link and edit your review. Thanks for trying to undo any wrongdoing, I really appreciate it. It’s difficult to develop and support free plugins and people sometimes miss that.
@andrew This is the official policy of ww.wp.xz.cn? If developers have references to paid versions, then it’s OK for people to use ww.wp.xz.cn support forums for the pro versions?
Andrew Nevins
(@anevins)
WCLDN 2018 Contributor | Volunteer support
Let’s step back a moment. You wrote that this review regarding your premium version should not be on ww.wp.xz.cn:
Would any of the moderators delete this thread as it is about the premium version of the plugin, not the one here on ww.wp.xz.cn.
If you stress that commercial-ware should not be discussed on ww.wp.xz.cn then why on your plugin page (on ww.wp.xz.cn) are you advertising your commercial product?
Yes it is the general “policy” to accept commercial reviews on plugins and themes because so many authors use their ww.wp.xz.cn page, or distributed theme/ plugin to advertise their commercial products.
It is not a moderator’s job to clear up the mess that is then created when users confuse the free and commercial versions.
Andrew Nevins
(@anevins)
WCLDN 2018 Contributor | Volunteer support
This does not mean you can support your commercial products on ww.wp.xz.cn. This is a conundrum that plugin and theme authors have introduced.
Thanks for the clarification, Andrew.
Three sentences about the availability of a Pro version is hardly advertising a paid version. Especially when in the context of discussing features (or limits) of the offered free version. You can’t have it both ways. If you’re going to allow these comments then you should allow the authors to sell the plugin here too regardless. Don’t want to do that? Then no comments about the version for sale. Sounds pretty straight forward to me.
Andrew Nevins
(@anevins)
WCLDN 2018 Contributor | Volunteer support
You can’t have it both ways. If you’re going to allow these comments then you should allow the authors to sell the plugin here too regardless
That is exactly my point. The author is allowed to sell or discuss their pro version on ww.wp.xz.cn , but the author is saying to remove this particular discussion because a user discussed the commercial version in a negative way. Exactly right, you cannot have your cake and eat it.
@jeffrey it’s OK, thanks for trying. Glad you find the plugin useful.
@andrew I agree, but this discussion has nothing to do with either this WordPress plugin or WordPress (if you can just read what’s written in italics in the edited review by @mweber54).
