Support very poor

  • 2016blackheath

    (@2016blackheath)


    9 years, 8 months ago

    Corporate Pro version has some easily customisable sections, but we need some input from support. This is not forthcoming and we are still waiting after 3 requests.

    Still nothing from support, just sent 5th request

Viewing 5 replies - 1 through 5 (of 5 total)
  • Theme Author flythemes

    (@fly2sky)

    9 years, 8 months ago

    Hi

    We have already answered you about your query in our forum. Have you checked that ?

    Thank You

    Thread Starter 2016blackheath

    (@2016blackheath)

    9 years, 8 months ago

    I have checked it and I acknowledge that after 5 requests and several postings in the Fly Themes posting you contacted me. To date nothing has actually been done to address my query though it has now been 23 hours since you contact me.

    Thread Starter 2016blackheath

    (@2016blackheath)

    9 years, 8 months ago

    Thank you for your response below. Please would you tell me in a little more detail what I need to do or do I just delete all text ‘By’ and ‘Comments’?

    When you say fatal error below. What does that actually mean? Could the whole website disappear?

    ————————–

    Hi

    Go to Appearance >> Editor >> custom-functions.php >> Here you can find the text “By” and “Comments”. Remove this things carefully even a single mistake will gives fatal error.

    Thank You

    Theme Author flythemes

    (@fly2sky)

    9 years, 8 months ago

    Hi

    We have resolve your issue please check.

    Thank You

    Thread Starter 2016blackheath

    (@2016blackheath)

    9 years, 8 months ago

    All looks fine now. Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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