Supportcandy in Customer dashboard (woocommerce)

  • Resolved Johnny Black

    (@johnnyrc)


    6 months, 3 weeks ago

    Hi,

    How can I integrate a ticketing system into the WooCommerce customer dashboard so that users can view and manage their support tickets directly within their account, alongside other sections like Orders, Addresses, and Wishlist?

Viewing 1 replies (of 1 total)
  • miliighe

    (@miliighe)

    6 months, 3 weeks ago

    Hello Johnny,

    Thank you for reaching out, and I hope you’re doing well.

    SupportCandy offers a dedicated WooCommerce Integration add-on that allows customers to view and manage their support tickets directly within their WooCommerce account dashboard — alongside other sections like Orders and <span style=”background-color: rgba(30, 30, 30, 0.2);”><i>Products pages</i></span>.

    With this integration, you can:

    • Display and manage tickets inside the WooCommerce dashboard, order page, and product page.
    • Use additional custom fields for WooCommerce Orders, Products, and Subscriptions in the ticket form.
    • Allow agents to view related purchase details directly from the ticket page for faster support.

    This is a premium add-on, included with all our premium plans. You’ll also receive full support for it through your SupportCandy support portal.

    You can learn more about the WooCommerce Integration add-on here:
    https://supportcandy.net/downloads/woocommerce-integration/

Viewing 1 replies (of 1 total)

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