Supported File Extensions

  • Resolved broesel1912

    (@broesel1912)


    6 years, 11 months ago

    Hi Admin Team,

    i can´t upload any Microsoft Office documents (.xls, .xlsx, .doc, docx). The file converts to *.txt. After rename of the downloaded file to the originally extension it won´t work.

    The line
    define(‘ALLOW_UNFILTERED_UPLOADS’, true);
    is added in the wp-config.php

    Files like png, jpg or pdf are working.

    Thanks in advance

Viewing 1 replies (of 1 total)
  • Plugin Contributor Nikhil G

    (@nsgawli)

    6 years, 11 months ago

    Hello @broesel1912,

    We add a .txt extension to documents and upload files. The .txt extensions added for security reason. Please download documents from the ticket itself.

    If you are facing issue to download files from the ticket then please create a support ticket on our support page. One of our support agents will help you to fix the issue.

Viewing 1 replies (of 1 total)

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