Suspended Deposits

Hello @stitchedbywill,

Due to privacy and security reasons, we don’t provide billing-related support on this forum. However, to have a closer look, please open a ticket about this from WooCommerce.com > My profile > Support.

You may need to create an account before you can access that page.

We will be able to help you further there.

Thanks!

Hi @stitchedbywill,

I have contacted support over 27 hours ago but i’ve still not received any reply! What is going on?

Sorry to hear that you did not receive any response from our support team.

Are you able to confirm receipt of any response from our friendly AI? If not, please check your spam folder for any email from us.

So sorry about that @stitchedbywill.

Please make a new ticket and share with us the ticket number so that we can follow on it internally?

Hi @stitchedbywill, I was able to check the ticket number you shared but could not find any new ticket.

For reference, ticket numbers are currently at seven digits, i.e. 1234567. Please check on this and revert, we’ll be able to assist you further.

Thank you for understanding.

Hi @stitchedbywill,

Sorry for the inconvenience, are you able to share a screenshot? You can use a screenshot sharing software like https://snipboard.io/ and share the link here with us.