suspicious virus files

  • Resolved markzoi

    (@markzoi)


    1 year, 3 months ago

    I’m getting from my hosting company the following message from your PLUGIN can you please clarified if those files are safe, and How you will fix this issues ?
    Thank you
    Mark

    ——– Message from My hosting company
    Dear Customer,

    Following our automatic Antivirus scans, we have detected the presence of some infected files that could compromise your websites.
    These files have probably been uploaded through vulnerabilities in the CMS, themes or plugins you use.
    We therefore recommend that you check the files listed below and delete them if you believe they have actually been altered.
    Remember to always keep your sites (CMS/themes/plugins) updated to the latest versions available online.
    If you believe that your site is compromised, after securing it, change the access credentials to the administration panel.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Rogier Lankhorst

    (@rogierlankhorst)

    1 year, 3 months ago

    Hi @markzoi,

    In the plugin as available on the repository there are no malicious files. If you can show an example, I can tell you if it actually exists in the original plugin.

    You can also re-install the plugin from WordPress to ensure there are only original files.

    Thread Starter markzoi

    (@markzoi)

    1 year, 3 months ago

    Thanks for replay here is the report from my hosting;

    File Firma antivirus Data modifica file Quarantena
    /home2/dvtuscan/public_html/wp-content/plugins/burst-statistics/helpers/referrer-spam-list/spammers.txt SecuriteInfo.com.Spam-3448 2025-02-13 22:01:26 no

    Plugin Author Rogier Lankhorst

    (@rogierlankhorst)

    1 year, 3 months ago

    That’s definitely a false positive: it is a legitimate file, used to identify spammers that are visiting your website.

    Thread Starter markzoi

    (@markzoi)

    1 year, 3 months ago

    This is what my hosting just replayed to me … I will ask them how we can manage it … any suggestions? Thanks for your replay and the great plugin you are working on

    Plugin Author Rogier Lankhorst

    (@rogierlankhorst)

    1 year, 3 months ago

    Hi @markzoi You can just tell your hosting company that they should ignore this warning, and add it to the safe list. It is a valid file, their scan is incorrectly identifying it as issue.

    If they want they can contact us for questions: support(at)burst-statistics.com

    Thread Starter markzoi

    (@markzoi)

    1 year, 3 months ago

    Ok I will thank you!

Viewing 6 replies - 1 through 6 (of 6 total)

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